YOUR PRIVACY MATTERS

Privacy Policy

Digitize Jamaica Ltd (trading as Island Run) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Last Updated: January 2025

This Privacy Policy describes how Digitize Jamaica Ltd ("we," "us," or "Island Run") collects, uses, and shares information about you when you use our merchant services and platform. By using Island Run's services, you agree to the collection and use of information in accordance with this policy.

This policy applies to merchants and business partners who join the Island Run platform. For customer privacy information, please refer to our separate Customer Privacy Policy.

Information We Collect

Personal Information

When you apply to become a merchant partner, we collect personal information including your name, email address, phone number, business name, business address, Tax Registration Number (TRN), and banking information for payouts.

Business Information

We collect information about your business including business category, operating hours, menu details, pricing, product photos, and other materials you provide to showcase your offerings on our platform.

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

How We Use Your Information

Service Delivery

We use your information to process your merchant application, set up your storefront on Island Run, process orders and payments, facilitate deliveries, and provide customer support.

Business Operations

Your information helps us improve our services, analyze platform performance, prevent fraud and unauthorized activities, and comply with legal obligations.

Marketing and Communications

With your consent, we may use your contact information to send promotional materials, platform updates, newsletters, and relevant business opportunities. You can opt-out at any time.

How We Protect Your Information

Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, regular security audits, access controls, and employee training on data protection.

Data Storage

Your data is stored on secure servers with backup systems. We retain your information only as long as necessary to provide services or as required by law.

Third-Party Security

We work with trusted third-party service providers who are contractually obligated to protect your information and use it only for specified purposes.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who assist in operating our platform, including payment processors, delivery partners, cloud hosting services, and marketing tools.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Your Rights and Choices

Access and Correction

You have the right to access, correct, or update your personal information at any time through your merchant dashboard or by contacting us directly.

Data Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Some information may be retained for record-keeping purposes.

Marketing Opt-Out

You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or updating your communication preferences in your account settings.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Digitize Jamaica Ltd (Island Run)

Email: info@islandrunja.com

Phone: (876) 454-0756

Address: Kingston, Jamaica

Note: We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.